My background is in quality customer service as I worked in management for four-star hotels within the Brend Hotel Group, as well as what is now Bovey Castle. I qualified as a mortgage broker in 2007. After the financial crisis hit, I was made redundant in 2008; I became a self-employed consultant with a local IFA firm before starting Exe Mortgage in 2012.

Initially, I worked from home, moving first to a rented office in Sidmouth and then buying the office in Ottery St Mary in September 2016. I’m delighted that in 2022 we moved to a converted barn at Escot Estate which has loads of character as well as high sustainability credentials. There’s plenty of space to allow further growth in the business.

I work with a wide variety of clients from first-time buyers to families looking for a larger property and retirees wanting to downsize. Cases are very rarely straightforward; I’m often presented with a problem and I take great pride in finding the solution.

When I’m not in the office or meeting clients, I’m very much a family man and love spending time with my wife and children.

I was brought up in Ottery St Mary, attending the Kings School and then Bicton where I studied outdoor adventure. I went on to work at Finlake in South Devon then joined Blue Chip, where I then took on the role of Operations Co-ordinator – managing over 100 luxury holiday lets.

I jumped at the chance to join Exe Mortgages in January 2020 as I really wanted to work for a smaller company and change the direction my career was going. I’m a good all-rounder, multiskilled and keen to take on any challenge. While I was originally taken on as an administrator the job quickly evolved. As office manager I now have six consultants to organise!

Day to day I organise their diaries, oversee the admin team, sort out our presence at events such as Hospiscare’s Twilight Walk and exhibitions such as the Cornwall Self Build Show, Southwest Home Renovation Show and Honiton Show, including booking stands and creating material to take.

I love that the work is so varied, there’s no one day that’s the same. I even enjoyed managing the recent office move! The team here are really great, that’s what makes it such a good place to work.

Outside the office you’ll usually find me outdoors – I enjoy walking in the countryside and helping my partner on the farm which is sheep and arable. I’m a big fan of rugby – I follow Wales, which is where I was born, and of course the Exeter Chiefs locally. I have plans to do more travelling – Canada is top of my list!

I’m originally from Tiverton and have a background in admin and recruitment both in the town and in Exeter. I joined Exe Mortgages in June 2022 after seeing the opportunity online.

My role, which I share with Sophie, includes taking calls, managing emails & greeting clients who come to the office. I speak with lenders and solicitors, chase updates and check documents for accuracy, which is really important.

I really like the people I work with, it’s a relaxed work atmosphere and everyone gets on very well. The working hours are great which is important for me with a young child. At home I’m into my fitness and like to fit in time for a run between finishing work and collecting my daughter from nursery.

I enjoy walking and going to the beach – and my family is very important to me, there are lots of us which I love!

I’m a Cornishman, I worked for many years in retail, for businesses including Currys and Comet as well as a well-known discount supermarket chain. I began my financial career in 1999 working for a large specialist broker before becoming a fully-fledged mortgage advisor in the corporate estate agency world. From there I changed to banking and worked for The Co-operative Bank for 11 years in branch management.

In 2017 I decided to return to the mortgage sector and in 2022 I joined the team at Exe Mortgages.  Following a chat with David, we realised we share the same values and ideas on what good mortgage advice looks like and the working practices and ethics needed to provide it.

I particularly enjoy a good handhold, whether its first-time buyers excited about the initial step on the ladder, or those further up that ladder looking at later-life lending as a way to stay in their homes or to generate some extra income. It’s seeing these through from the beginning to the completion at the end that gives me that warm fuzzy “I’ve helped someone today” feeling.

I live in St Austell but help clients from all over the country, as well as those closer to home and those I’ve helped before.

Outside of work I have a lovely family and a large and very energetic Golden Retriever, Winston. We love walking and exploring the local area, as well as meeting up with lots of Winston’s friends. We’ll more often than not be found on or near a beach in either flipflops or wellies. My daughter is a keen runner and seems to share my love of Mountain Biking, although she’s a lot braver than I am nowadays!